Temporary Traffic Arrangements:
Please refer to Traditional Chinese version for details.
Kwoon Chung Bus Group issued separate notice in January to office staff and bus captains to draw their attention to this
disease detected in Wuhan and the precautionary measures to prevent infection. Employee has to seek medical advice immediately
if having a fever or respiratory symptoms.
The Group has also strengthened the cleanliness and hygiene of bus compartments. Posters were displaced inside the buses and
at the stations to raise the awareness of passengers to maintain good personal hygiene; they have to cover their noses and
mouths with tissue paper when sneezing or coughing and to dispose of soiled tissues/masks properly to help prevent spread
of the disease.
The Group will monitor the situation of the disease and will step up the measures when necessary to ensure health and safety of
employees and passengers.
If you have any comments on the above, please call Customer Service Hotline 2882 6223.
Passengers who need to change their itinerary due to recent Pneumonia issue can go to our retail shops or contact our customer service representative for revision. If passengers cannot determine the travel time at the moment, the ticket can be temporarily changed to Open and valid for 6 months count from the original boarding date. Sorry that we have no refund arrangement at the moment.
If the shift of the bus was cancelled, customer can arrange refund at the shop that the ticket purchased or contact our customer service representative for inquiries....
Shatin New Town Plaza ticketing counter has been relocated L2 , Phase 3, New Town Plaza (near bossini). Thank you for your support.